MakeMyTrip Gains Competitive Advantage With Oracle Service Cloud

MakeMyTrip increases customer loyalty and business efficiencies through unified approach in the cloud.

May 23, 2013 / 13:20 IST

MakeMyTrip, the online travel company, is now live on Oracle Service Cloud, combining previously disparate channels -- Web, chat, social, email and voice transactions -- into a unified, cross-channel 360 view in the cloud.

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first published: May 23, 2013 01:14 pm

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