Ajay Sharma had placed a pizza order using the Zomato app back in 2020.
The recent study titled as 'Consumer Rights in the New Economy: Amending the Consumer Protection Act, 1986' conducted by Professor Akhileshwar Pathak of IIM-A also highlighted the problems faced by consumers in E-Commerce.
The Cabinet is likely to approve on Wednesday a new Consumer Protection Bill 2015, that seeks to replace the existing law and proposes setting up a regulatory authority to curb unfair trade practices.