Local administration held a meeting with police officials, business establishments and elected representatives on Saturday in Indore to discuss the roadmap for opening of such activities in certain areas of the state's biggest city.
For some quarters now the Indian BPO sector has managed to expand rapidly in contrast to the IT services sector which is still being rocked by global headwinds. So much so, that the BPO industry is now confident of surpassing NASSCOM's growth projections for the overall IT, ITeS industry for FY14.
IT major Infosys today said it expects attrition in the BPO sector to get moderated with a lot of companies now starting to do high-end work and providing career opportunities for employees within the firm.