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Attrition in the IT BPO sector expected to moderate

IT major Infosys today said it expects attrition in the BPO sector to get moderated with a lot of companies now starting to do high-end work and providing career opportunities for employees within the firm.

March 04, 2011 / 23:28 IST
     
     
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    IT major Infosys today said it expects attrition in the BPO sector to get moderated with a lot of companies now starting to do high-end work and providing career opportunities for employees within the firm.


    "I would assume attrition in the BPO industry should start to get pretty much moderated as a lot of BPO companies have started doing high end work and providing career opportunities of a different kind," Infosys BPO Managing Director and CEO D Swaminathan told reporters here today.

    "In the BPO industry, because of the intensity of work which is steadily moving up, I should think over the several next quarters it (attrition) should get moderated as we move forward, but much would also depend on how other industries worked and demand and supply there as well as how the economy does in the coming days," he said.

    first published: Mar 4, 2011 11:26 pm

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