IRCTC down: E-ticketing facility temporarily affected due to technical reasons

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26 Aug, 2025 12:21

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India Railways' catering arm IRCTC on November 23 stated that its e-ticket services are temporarily affected due to technical glitches.

With no further information on the cause of the glitch, the Indian Railway Catering and Tourism Corporation (IRCTC) added that that technical team is working on it and booking will made available soon.

"DUE TO MAINTENANCE ACTIVITY E-TICKETING SERVICE IS NOT AVAILABLE. PLEASE TRY LATER. FOR CANCELLATION/FILE TDR, PLEASE CALL AT CUSTOMER CARE NO. 14646,0755-6610661 & 0755-4090600 OR MAIL AT etickets@irctc.co.in.," a downtown message on IRCTC's website said.

The website was down at the time of publishing this story.

E- ticket booking is temporarily affected due to technical reasons. Technical team is working on it and booking will made available soon.

— IRCTC (@IRCTCofficial) November 23, 2023

Passengers expressed inconvenience saying that the page is facing technical issue since 10 am. One user wrote: "Page is facing technical issue since 10 am.. tatkal window..

1. Not able to pay
2. Payment dropped
3. After payment deducted,irctc redirect pays shows error"

Another user mentioned, "The site remains closed from 11:30pm to 12:30 am. It is a matter of concern that the IRCTC site is closed after daily maintenance. But the point is why mentioning the same so late."

In a later update, IRCTC posted that the website resumed around 13:55 hours.

" E-ticket booking/cancellation was temporarily affected today from 11:15 am to 1:52 pm due to technical reasons. The same has been however resolved now and bookings/cancellations are available from 1.53 pm onwards," it said in a regulatory filing.

E ticket booking has been resumed at 13:55 hrs . https://t.co/InyUIovOma

— IRCTC (@IRCTCofficial) November 23, 2023

Meanwhile, shares of IRCTC on November 23 were trading 0.29 percent higher at Rs 700.20 apiece on BSE against its previous close.