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    IndiGo cancels 292 flights at Bengaluru airport; scores of passengers stranded for over 12 hours

    IndiGo has reportedly told DGCA that its operations will be fully restored by February 10 and has sought relief from some provisions that limit pilot duty hours at night
    Christin Mathew Philip
    December 05, 2025 / 19:12 IST
    Bengaluru airport's Terminal 1. Picture courtesy: X/@mrtechsense

    Scores of passengers were stranded overnight at Bengaluru’s Kempegowda International Airport due to mass cancellations and delays of IndiGo flights to and from multiple cities.

    Sources told Moneycontrol that 292 flights - 125 arrivals and 167 departures - were cancelled at the airport on December 5. The previous day, India's biggest airline cancelled 99 flights at the airport, 62 flights on December 3 and 20 flights on December 2, as IndiGo didn't plan its roster enough in keeping with new government regulations that limit flying hours for pilots.

    Several passengers said they had been stuck for more than 12 hours. At 8 am , Nitin Malpani wrote on X: “Flight number 6E684… @IndiGo6E, it’s been more than 12 hours. We have been at Bengaluru airport since 8 pm last evening and we are still here. You are playing with us by simply changing the time. Have some shame… there are kids, seniors and patients.”

    Reports have said that IndiGo has told aviation regulator DGCA that its operations would be fully restored by February 10, and sought relief from some provisions that limit pilot duty hours at night.

    Chaos prevailed at Bengaluru airport the previous night as frustrated passengers, whose flights were delayed for hours, got into arguments with airline staff and security personnel. Some passengers were even seen sleeping on the floor of terminal 1 at Bengaluru airport. Many other passengers also vented their frustration on social media.

    Another X user Anurag Sharma (@askanuragnow) wrote: "This is absolutely ridiculous, @DGCAIndia @IndiGo6E. My brother has been stuck at the Bengaluru airport for the last 8 hours with repeated reschedules and delays. Simply cancel the flight and refund. Why are you making passengers suffer? @PMOIndia”

    In a statement on December 4 IndiGo said, "The last two days have seen widespread disruption across IndiGo’s network operations. We extend a heartfelt apology to all our customers and industry stakeholders who have been impacted by these events. IndiGo teams are working diligently and making all efforts, with the support of MOCA, DGCA, BCAS, AAI and airport operators, to reduce the cascading impact of these delays and restore normalcy".

    "We continue to keep our customers apprised of any changes to their scheduled flights and advise them to check the latest status at www.goindigo.in/check-flight-status.html before heading to the airport. IndiGo deeply regrets the inconvenience caused and remains focused on streamlining its operations at the earliest.”

    Christin Mathew Philip
    Christin Mathew Philip is a Senior Assistant Editor at Moneycontrol.com with 15 years of experience in journalism and a recipient of the Ramnath Goenka Excellence in Journalism Award. Based in Bengaluru, he understands the pulse of the people and covers issues that matter, including mobility, infrastructure, start-ups, and government policies. He tweets at @ChristinMP_
    first published: Dec 5, 2025 09:33 am

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