India Post Payments Bank to offer doorstep digital life certificate facility for EPFO pensioners

India Post Payments Bank to offer doorstep digital life certificate facility for EPFO pensioners

India Post Payments Bank (IPPB) has partnered with the Employees’ Provident Fund Organisation (EPFO) to offer doorstep digital life certificate services for pensioners.

The MoU was exchanged between IPPB, MD and CEO , R Viswesvaran and EPFO, Central Provident Fund Commissioner (CPFC) Ramesh Krishnamurthi during the 73rd Foundation Day of EPFO.

Under this tie-up, IPPB will use its extensive network of over 1.65 lakh post offices and 3 lakh postal service providers equipped with doorstep banking devices. These devices, enabled with face authentication and fingerprint biometric verification, will help EPFO pensioners conveniently submit their Digital Life Certificates from their homes

“India Post Payments Bank (IPPB) has signed a Memorandum of Understanding (MoU) with Employees’ Provident Fund Organisation (EPFO) to provide doorstep Digital Life Certificate (DLC) services to its pensioners under the Employees’ Pension Scheme, 1995,” as per the official statement.

The digital life certificate (DLC) helps pensioners verify themselves online instead of coming to the office physically for verification every year. It eliminates the need for them to visit bank branches or EPFO offices to submit traditional paper-based certificates.

“EPFO will bear the cost of issuing Digital Life Certificate entirely, making the service free for their pensioners,” the statement said.

India Post Payments Bank (IPPB) launched its Doorstep Digital Life Certificate service in 2020 to help pensioners generate their Jeevan Pramaan using Aadhaar-enabled biometric authentication. The initiative was aimed at simplifying the process and significantly reducing the turnaround time for issuing the certificate.

“This partnership with EPFO reinforces IPPB’s mission to bring essential financial and citizen services to every doorstep in India. With our technology-enabled postal network and trusted last-mile reach, EPFO pensioners—especially in rural and semi-urban areas—will now be able to complete their life certificate submission seamlessly, with dignity and convenience,” Viswesvaran said.