Pahalgam terror attack: Airlines announce special flights to Srinagar, free rescheduling of tickets till April 30

Indigo also shared a helpline number for those looking for Srinagar-related flight information.

In light of cancellations of flight tickets and tour packages in the aftermath of the Pahalgam terror attack, airlines like Indigo and Air India, and tour operators like EaseMyTrip, have announced measures to facilitate rescheduling and waivers of air tickets.

EaseMyTrip founder and chairman Nishant Pitti announced on X that the travel company will extend free rescheduling and cancellation waivers for all bookings until April 30.

Follow Latest Updates Related to Pahalgam Terror Attack Here

"To ensure flexibility, we have extended free change and cancellation waivers for all bookings made on or before April 22, applicable for travel up to April 30. In light of the ongoing situation in Srinagar, we at EaseMyTrip are fully committed to supporting our customers who are travelling to or from Srinagar. We understand the uncertainty this situation may cause and are here to minimise any inconvenience to your travel plans," Pitti posted on X.

As a result, EaseMyTrip founder added that customers who wish to cancel their travel bookings made via the travel portal on or before April 22 and applicable for travel up to April 30, will be receiving a full refund of their fare.

In light of the ongoing situation in Srinagar, we @EaseMyTrip are fully committed to supporting our customers who are traveling to or from Srinagar. We understand the uncertainty this situation may cause and are here to minimize any inconvenience to your travel plans.
To ensure Nishant Pitti (@nishantpitti) April 23, 2025

"Additionally, we are coordinating closely with airlines and local authorities and will share regular updates. Your safety and convenience remain our top priorities," he added.

Air carrier Indigo has announced that along with waivers on rescheduling and cancellations, it will be operating two special flights on Wednesday (April 23) to and from Delhi and Mumbai to Srinagar in order to ferry those looking to fly out of the Union Territory.

Indigo shared on X, "In light of the current situation in Srinagar, we’ve extended waivers on rescheduling/cancellation. We’re also operating two special flights on April 23."

#TravelAdvisory: In light of the current situation in #Srinagar, weve extended waivers on rescheduling/cancellation. Were also operating two special flights on April 23. For more information, please visit https://t.co/h9C5tfcUUP or call +91 124 4973838 - +91 124 6173838 pic.twitter.com/SDccuqW1Gl IndiGo (@IndiGo6E) April 22, 2025

Indigo also shared a helpline number for those looking for Srinagar-related flight information. "For more information, please visit https://goindigo.in or call +91 124 4973838 - +91 124 6173838," it added.

Air India too is operating two flights from Delhi and Mumbai in light of the situations arising from Tuesday's terror attack in Pahalgam that led to 26 confirmed deaths. Air India's official X handle stated: "In view of the prevailing situation, Air India will operate two additional flights from Srinagar to Delhi and Mumbai on Wednesday, 23rd April."

The Air India flights were to depart from Srinagar to Delhi and Mumbai at 11.30 AM and 12 noon, respectively. All other Air India flights to and from Srinagar will continue to operate as per schedule, it added.

#TravelAdvisoryIn view of the prevailing situation, Air India will operate two additional flights from Srinagar to Delhi and Mumbai on Wednesday, 23rd April.Details of the two flights are as under:Srinagar to Delhi 11:30 AMSrinagar to Mumbai 12:00 noonBooking for
Air India (@airindia) April 22, 2025

On the affected sectors, the airline has also announced full refunds and complimentary rescheduling on cancellations to passengers with confirmed bookings till April 30.

Moneycontrol has also reported that domestic airlines have received requests to reschedule or cancel around 15,000 flight tickets to Srinagar since Tuesday's terror attack in the south Kashmir region.

Earlier, in response to the heightened demand for Air Tickets from Srinagar, the DGCA requested airlines to increase the number of flights to and from the city.

"The airlines are also requested to consider waiving cancellation and rescheduling fees and provide all necessary assistance to tourists facing unexpected circumstances and challenges during this difficult time," the advisory read.

Also Read - Pahalgam aftermath: DGCA issues advisory to airlines regarding airfares and cancellation fees on Srinagar flights