Mukesh Ambani unveils draft Reliance AI manifesto: ‘World has only seen tip of iceberg of AI’s possibilities’

Employees have been asked to submit their ideas between January 10 and January 26, following which the manifesto will be finalised

• Mukesh Ambani reveals Reliance's AI manifesto for AI-native transformation.
• Manifesto emphasizes internal AI adoption and India's broader AI transformation.
• Employees invited to submit ideas to enrich the manifesto before finalisation

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Artificial intelligence is the most consequential technological development in human history, said Reliance Industries Limited chairman Mukesh Ambani, as he unveiled a draft of the Reliance artificial intelligence (AI) manifesto.

“The world has so far seen only the tip of the iceberg of its possibilities, but is already in awe of it. Along with other breakthrough technologies, AI has the power which, if wisely used, can solve many of the most complex problems facing humankind,” he said in a detailed messaged addressed to employees.

Reliance AI manifesto draft

Mukesh Ambani said Reliance Industries Limited has embarked on a path to transform itself into an “AI-native deep-tech company with advanced manufacturing capabilities,” building on its role in leading India’s digital revolution. “Affordable AI for every Indian, to transform every aspect of the economy and life in India,” he said, describing it as Reliance’s core resolve, or sankalp.

The draft manifesto, which Ambani has invited employees to critique and enrich with ideas, is divided into two parts. The first focuses on transforming Reliance’s internal ways of working through AI, while the second outlines how the company’s businesses and philanthropic initiatives can help drive India’s broader AI transformation.

Reimagining work inside Reliance

In Part I of the manifesto, Reliance outlines plans to redesign how work is done across the organisation using AI and agentic systems. The emphasis, Ambani said, is on removing friction, reducing repetitive manual effort, improving decision-making and raising overall standards -- while remaining safe, compliant and trusted.

The company proposes a simple operating rhythm built around four pillars: outcomes, workflows, platforms and governance. Work will be organised around clearly defined outcomes such as customer experience, safety, speed, quality, cost, compliance and growth. “We define outcomes clearly, measure and monitor them consistently, and make progress visible,” he said.

Reliance plans to redesign end-to-end workflows -- from procurement and supply chains to hiring and manufacturing -- embedding AI to eliminate “digital breaks,” enable real-time visibility and make processes continuously improvable.

A common 12-layer digital functional core blueprint will guide platform design across businesses, with data positioned as the foundational layer and AI as the acceleration layer.

Governance, the manifesto stresses, will be embedded by design, with digital policies, audit trails and human accountability ensuring speed does not come at the cost of trust or integrity.

To drive continuous improvement, Reliance has outlined five “flywheels” to be run weekly: real-time data, real-time operations, real-time governance, learning and knowledge, and AI-driven automation with human oversight.

The manifesto also proposes organising work through small, cross-functional “pods,” each with a single objective and a clearly accountable leader. Pods will progress from experimentation to scaling and then stable operations, allowing teams to learn fast while maintaining reliability.

AI-native Reliance for an AI-transformed India

Part II of the manifesto looks beyond Reliance’s internal transformation to its role in enabling India’s AI journey. The Reliance chairman has invited suggestions on how Reliance’s businesses -- from Jio’s 500-million-strong subscriber base and Reliance Retail’s nationwide footprint to its energy, life sciences, financial services, media and entertainment arms -- can be leveraged to expand AI access and impact.

He also flagged opportunities in areas such as green energy, advanced materials, healthcare breakthroughs, AI-driven financial inclusion, indigenous media platforms, robotics, AI hardware and technology self-reliance. Another key theme is the use of AI to improve efficiency, reduce resource consumption and strengthen collaboration across Reliance’s diverse businesses.

Ambani highlighted the role of Reliance Foundation, asking how AI could further enhance its work in healthcare, education, rural transformation, disaster mitigation, culture and conservation, while reflecting the group’s “We Care” philosophy through the development of “caring AI systems.”

Employees have been asked to submit their ideas between January 10 and January 26, following which the manifesto will be finalised.

“This manifesto will be our shared commitment… to build a New Reliance and a New India of our dreams,” Ambani said, urging colleagues to begin the journey together.