Shares of Swiggy and Zomato rose up to 3% on May 16 after the food delivery majors reduced membership benefits ahead of monsoon season.
Swiggy One and Zomato Gold users now face a "rain surcharge" on food orders. The firms were earlier levying no surcharge to customers with membership benefits.
At 11:25 am, Swiggy shares on BSE were trading 3.3% higher at Rs 327 apiece while those of Zomato-parent Eternal were trading 1% higher at Rs 244.86 apiece.
According to the latest update, Zomato Gold members/Swiggy One users will be treated on par with non-members and made to pay an additional amount for food deliveries, despite them paying an additional enrolment fee for the loyalty programme.
The move comes at a time when Zomato and Swiggy are both under immense investor pressure to improve their profit profile.
Eternal, which runs Zomato, reported a 78 percent year-on-year (YoY) decline in quarterly profit after tax (PAT) at Rs 39 crore in the fourth quarter (Q4) of financial year 2024-25 (FY25), down from Rs 175 crore in the same period a year ago. It had reported a PAT of Rs 59 crore in Q3FY25.
Swiggy, on the other hand, saw its net losses widen further. The company reported a net loss of Rs 1,081.18 crore for the fourth quarter of financial year 2025. This marks a rise of over 94 percent from the Rs 554.77 crore net loss reported in Q4FY24.
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