
BUSINESS
Artificial Intelligence will redefine the nature of BPO employees
The romance of mimicked human interaction with AI for consumer-facing applications is still a work in progress, but the tech is making strides to optimise in-house functions.

BUSINESS
Women in technology faced a rough year. Fixing the inequity must start at the top
Quitting of high profile women leaders and the disproportionate impact on women in the massive big tech layoffs have set back gender diversity in the tech and telecom verticals. But women aren’t asking for any favours, just the right to be treated according to merit

BUSINESS
Mobile World Congress: Airbus drone may solve infrastructure woes of 5G operators
The craft that flies at the stratospheric level offers features of satellite communication with the flexibility and cost-efficiency of a drone

BUSINESS
Infosys generated between 14-20 contract leads at Mobile World Congress
Softness in the semiconductor and media and entertainment verticals will have a domino effect on Infosys, but the company is looking to invest with partners in anticipation of a cyclical turnaround

TECHNOLOGY
Mobile World Congress: An innovator harnesses power from indoor plants
At Mobile World Congress in Barcelona, Spanish firm Bioo is exhibiting a unique tech to generate power by capturing electrons from indoor plant growth.

BUSINESS
Mobile World Congress: Indian exhibitors get a large arena even as govt contingent seen missing
Indian firms showcase the domestic tech might at Indian Mobile World Congress in Barcelona even as the usual political and bureaucratic attendees are nearly absent.

WORLD
Samsung vs TCL: A tale of two screens
Screen manufacturers that supply device makers are betting on divergent technologies. While TCL believes in a wearable future, Samsung is pitching a foldable one.

BUSINESS
As global biggies struggle with paid subscription models, time for local social media platforms to shine
Twitter, Facebook, Instagram, and Snapchat’s move to start paid user verifications will affect first-time, low-income content creators the most. Can local platforms seize this opportunity?