Why Samsung has halted Galaxy Buds 3 Pro shipments

South Korean tech giant Samsung has temporarily halted the shipments of the Galaxy Buds 3 Pro wireless earbuds to retail partners.

July 22, 2024 / 18:54 IST
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Samsung Galaxy Buds 3 Pro
Samsung Galaxy Buds 3 Pro

South Korean tech giant Samsung has temporarily halted the shipments of the Galaxy Buds 3 Pro wireless earbuds to retail partners, as per a report by Android Authority.

Some early users of the Samsung Galaxy Buds 3 Pro earbuds reportedly found some material quality-related issues, like the ear tips of the Galaxy Buds 3 Pro getting torn. Samsung was going to launch the Galaxy Buds 3 Pro earbuds on July 24. Now, Samsung has pushed the release date to August 28. For the time being, the Samsung Galaxy Buds 3 Pro have also been taken off Amazon.

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In a statement given to Android Authority, Samsung apologised to the users of the Galaxy Buds 3 Pro for the inconvenience caused and said, “To ensure all products meet our quality standards, we have temporarily suspended deliveries of Galaxy Buds 3 Pro devices to distribution channels to conduct a full quality control evaluation before shipments to consumers take place.”

Samsung also added that should any Galaxy Buds 3 Pro users face any earbuds-related issue, they should visit their nearest Samsung Service Centre or contact Samsung.