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Microsoft rushes out second emergency Windows update to fix Outlook crash bug

The out-of-band patch targets cloud file issues triggered by January’s security update, after Outlook users reported widespread crashes and freezes.

January 26, 2026 / 09:15 IST
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Windows 11
Snapshot AI
  • Microsoft releases urgent Windows 11 update to fix Outlook crashes with cloud files
  • Latest patch is cumulative and includes previous January 2026 emergency fixes
  • Install the update promptly to restore Outlook and cloud file stability.

Microsoft has released another out-of-band update for Windows 11 to address a critical bug that caused Outlook to crash or become unusable for some users. The emergency patch fixes issues introduced by the company’s January 2026 security update, particularly affecting apps that interact with files stored in cloud-backed locations such as OneDrive.

According to Microsoft, the bug caused certain applications that “open or save files stored in cloud-backed locations” to stop responding or throw error messages. Outlook was among the hardest hit, especially for users who store PST files in cloud-synced folders. In some cases, Outlook would crash repeatedly, refuse to open, or hang indefinitely, effectively breaking email access for affected systems.

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This marks the second out-of-band update Microsoft has had to issue this year to deal with fallout from the January 2026 Patch Tuesday release. Just last week, the company pushed an emergency fix for separate issues that prevented some Windows 11 devices from shutting down or entering hibernation, while other systems running Windows 10 and Windows 11 were unable to log in using Remote Desktop.

Out-of-band updates are relatively rare and are typically reserved for serious problems that cannot wait for Microsoft’s regular monthly update cycle. The fact that Microsoft has now issued two such patches in quick succession underlines how disruptive the January update cycle has been.