Microsoft has officially released four methods to fix the long-standing "Try that again" or "0x80131500" error in the Microsoft Store. First reported in 2019, the bug has affected users for years, preventing access to the store. Now, Microsoft has provided official solutions for resolving the issue.
Official Fixes for the Microsoft Store error
Microsoft's four recommended solutions to fix the error include:
Resetting the Microsoft Store app – This can be done through the Windows settings by navigating to Apps > Installed Apps > Microsoft Store > Advanced options > Reset.
Using the Microsoft Store troubleshooter – Available only for Windows 10, this built-in tool can diagnose and fix store-related issues.
Checking for Windows updates – Ensuring the system is up to date can resolve compatibility issues.
Enabling TLS (Transport Layer Security) 1.2 and 1.3 – If other methods fail, Microsoft recommends enabling TLS settings to fix network-related issues. This can be done by opening the Run dialog (Windows + R), typing "inetcpl.cpl," navigating to the Advanced tab, and ensuring TLS 1.2 and 1.3 are enabled.
Common causes of the error
Several factors contribute to the 0x80131500 error, including an unstable internet connection, firewall restrictions, incorrect proxy settings, and missing Windows updates. Before Microsoft’s official fix, users relied on workarounds such as disabling antivirus protection, creating a new local Windows account, turning off VPNs, or booting Windows in Safe Mode.
Which solution is the easiest for you
For most users, resetting the Microsoft Store app is the simplest and quickest fix. If the problem persists, checking for updates or using the troubleshooter are additional straightforward options. The TLS settings fix is more technical but necessary if the error is caused by network incompatibility.
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