Software major Infosys announced on February 18 that it would set up a Global Capability Centre (GCC) in collaboration with the aviation group Lufthansa and Lufthansa Systems GmbH (LSY), the group's airline IT provider.
The GCC is aimed to accelerate digital transformation, drive innovation in the aviation industry, enhance Lufthansa Group's software and product development, and increase support for LSY's products for external airline market customers.
"The center will develop future-ready and sustainable aviation IT products and data-driven solutions leveraging the capabilities of Infosys Topaz, an AI-first offering using generative AI technologies," the Bengaluru-headquartered IT giant said in a release.
These solutions will help Lufthansa Group and LSY clients improve aviation safety, efficiency, customer experience, and manage volatile demand.
The GCC will accelerate Lufthansa Group's digital transformation by adopting modern technologies and artificial intelligence (AI).
Over the years, Infosys has worked with industry leaders including aerospace original equipment manufacturers (OEMs), top global airlines, and digital-native travel platform and solution providers to deliver technology solutions and industry expertise across the aviation value chain.
Recently, Infosys launched the Cobalt Airline Cloud, a first-of-its-kind industry offering to drive operational efficiency and contribute to the aviation industry's sustainability initiatives.
Ashiss Kumar Dash, EVP & Global Head – Services, Utilities, Resources, Energy, and Sustainability, Infosys, said, "Entering into this long-term collaboration with Lufthansa Group and Lufthansa Systems demonstrates the confidence leaders in the aviation industry have in Infosys' cutting-edge technologies and domain expertise."
Working closely with LSY, the GCC will enhance existing solutions across critical functions including finance, flight navigation, network & schedule design, and aircraft and crew operations.
Thomas Rückert, CIO of Lufthansa Group, acknowledged that the aviation industry is facing unprecedented challenges, from volatile fuel prices and increasing operational complexities to global political uncertainties. "Infosys' expertise in digitalisation and innovation using AI and data-driven solutions will be instrumental in optimising our operations, enhancing passenger experiences, increasing the productivity and stability of our operational processes - for sustainable growth."
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