Banks Must Combat 'Law Of Diminishing IT Returns': Gartner

The increasing size and complexity of big banks is outstripping the ability of their CIOs to provide effective IT and operational support, finds Gartner.

April 12, 2013 / 12:30 IST

Big banks may be considered too big to fail, but their size and operational complexity create performance drags that could also make them too big to succeed, according to Gartner, Inc. Bank CIOs and COOs must innovate in IT and operations to negate a problem Gartner has identified as the "law of diminishing IT returns."

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first published: Apr 12, 2013 12:13 pm

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