HCL Technologies managed to counter the impact of recession with its EFCS (Employees First, Customers Second) initiative. Let's see how the journey of MAD has been so far. A MAD is a platform that help change agents realise their dreams in our country.
HCL Technologies made a shift in their organisational approach in the year 2005, when it decided to place its employees. The EFCS model not only helped HCL Tech achieve a phenomenal growth rate of 24% but has almost doubled its customer base and made it one of the fastest growing Indian IT companies in the country.