Firstsource to hire up to 1,000 people in UK this year

Business process management (BPM) services provider Firstsource Solutions today said it will hire 1,000 people this year in the UK to strengthen its operations in the European nation.

Firstsource currently employs 5,300 people in the UK and had added two new centres last year in Derby and Warrington (as part of its deal with Sky).

Rajesh Subramaniam, CEO at Firstsource, said the UK will be a key market for Firstsource's growth in 2018 and beyond and that the company plans to launch an Innovation Lab in London and Centres of Excellence for Banking, Sales and Services across the UK.

"In the UK, we are operating in a radically different market to the one we opened our doors in, in 2001...The success that Firstsource has had in the UK is something that I am incredibly proud of, and something that we plan to continue long into the future," Subramaniam said.

Firstsource operates across eight locations in the UK.

One of Firstsource's largest clients in the UK is Sky. In 2017, after 15 years of working together, Firstsource and Sky expanded their partnership with a new 10-year deal.