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HomeTechnologyChatGPT down for thousands of users: Issues users are facing, OpenAI's official statement and all other details

ChatGPT down for thousands of users: Issues users are facing, OpenAI's official statement and all other details

OpenAI's ChatGPT, Sora, and API services are experiencing widespread outages for the second time this month. Users report login failures, blank screens, and lost work, while OpenAI confirms "degraded performance" and investigates. The outage follows a similar disruption earlier this month, raising concerns about reliability.

July 16, 2025 / 07:32 IST
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ChatGPT

OpenAI's services are experiencing another major global outage, with users worldwide reporting disruptions across ChatGPT, Sora, and the GPT API. This marks the second significant outage this month, raising concerns about the platform's reliability as demand for AI tools continues to grow. The outage appears to be affecting all regions, with concentrated reports from North America, Europe, and Asia, including India.

What’s happening?
The latest outage began on July 16, 2025, with Downdetector recording a sharp spike in user reports shortly after 6:10 AM IST. Early data indicate:
- 88% of complaints relate to ChatGPT being completely inaccessible.
- Remaining issues involve API errors and problems with Sora and Codex.

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OpenAI’s status page confirms “degraded performance” across multiple services, stating:
“We have identified elevated error rates and are working on a mitigation.”

Social media platforms like X (Twitter) are flooded with complaints, including: