Cos Using Predictive Biz Performance Metrics Will Increase Their Profitability By 2017

Gartner said organisations should use predictive metrics to alert workers that a business moment is about to occur, and guide them on the best next action to take in the context of a particular customer's expectations.

January 17, 2014 / 16:55 IST

Organisations that use predictive business performance metrics will increase their profitability by 20 percent by 2017, according to Gartner, Inc. Gartner said organisations should use predictive metrics to alert workers that a business moment (a transient opportunity exploited dynamically that requires unprecedented business velocity and agility) is about to occur, and guide them on the best next action to take in the context of a particular customer's expectations.

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first published: Jan 17, 2014 04:34 pm

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