Zoho has entered the payment hardware market with the launch of its Zoho Payments Point-of-Sale (POS) devices, marking a key step in its growing fintech strategy. The launch follows Zoho’s approval as a Reserve Bank of India (RBI)-authorized payment aggregator last year and expands its suite of digital payment solutions into the physical space for B2B merchants and small businesses.
“Even as our Arattai team is scaling up and fine-tuning the product, our other product teams are hard at work,” said Sridhar Vembu, CEO and Co-founder of Zoho. “We are now deepening our fintech footprint by unveiling our all-new Zoho Payments Point-of-Sale (POS) Devices, allowing businesses to accept in-person payments while staying seamlessly connected to their broader ecosystem.”
Features
The new Zoho Payments POS lineup is designed to simplify in-person payments with a focus on integration, compliance, and mobility. The range includes:
All-in-one POS device: A unified Android terminal supporting billing and digital payments.
Smart POS: Supports dynamic QR and card payments with an integrated sound box for instant confirmations.
Static QR codes: Includes sound box support for payment acknowledgments, ideal for small-scale merchants.
Each POS terminal features a touchscreen interface for quick billing, built-in billing and payment apps, and support for EMV cards, UPI QR, and contactless payments. The terminals also include a built-in receipt printer, with connectivity through 4G, Wi-Fi, and Bluetooth.
All devices are PCI DSS-certified and RBI-compliant, offering remote maintenance and unified financial integration within Zoho’s ecosystem of business tools.
As part of its broader fintech and payments initiative, Zoho has partnered with NPCI’s NBBL to strengthen India’s digital payments infrastructure and address operational challenges for businesses. The company’s growing fintech presence complements its ongoing development of Arattai, its communication platform, reinforcing Zoho’s focus on integrated enterprise technology solutions. With the launch of Zoho Payments POS devices, Zoho moves beyond software into hardware, offering a complete payments ecosystem for India’s growing B2B and SME sector.
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