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'NOT okay': Magniflex MD slams Bengaluru airport for using same trays for shoes, personal items

Responding to the complaint, a representative of Bengaluru Airport wrote on X, 'Hello Anand Nichani, hygiene and passenger experience are top priorities for us, thus, we've positioned dedicated shoe trays adjacent to all of the X-rays for ease.' But, the senior executive said he saw flyers using the same trays for shoes and personal items.

August 12, 2024 / 17:04 IST
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Anand Nichani was flying from Bengaluru to Delhi when he noticed the practice at the Kempegowda International Airport. (Image credit: @NichaniAnand/X)

A senior executive in Bengaluru has flagged an "unsanitary practice" being carried out at Bengaluru airport. Anand Nichani, the managing director of Magniflex India, slammed the airport authorities for making passengers at the security check-in use the same trays to keep their shoes and personal items such as phones and laptops scanned.

Nichani, who was flying from Bengaluru to Delhi on Monday, wrote, "The same trays that carry our muddy shoes are used for our personal items at airport security! This is NOT okay! Bengaluru airport, it's time to make dedicated trays for shoes MANDATORY for a cleaner & more pleasant experience for everyone!"

"Implementing the use of dedicated shoe trays must become a mandatory practice at BIAL (Bengaluru International Airport Limited) to uphold the highest hygiene standards and ensure the comfort of all travelers," he added, urging the government to take action by establishing regulations that make this practice compulsory across all airport facilities.

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Responding to his post, a representative of Bengaluru Airport wrote, "Hello Anand Nichani, hygiene and passenger experience are top priorities for us, thus, we've positioned dedicated shoe trays adjacent to all of the X-rays for ease."

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