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Customer Experience Mgmt For Mobile A Billion Dollar Market Opportunity In 2013

ABI Research report sizes the CEM opportunity in 2013 at $1.3 billion across the network and IT domains.

March 08, 2013 / 13:00 IST
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Customer Experience Management or CEM is a buzzword these days in mobile. While CEM has been applied across verticals such as financial services, transportation, food and beverage, it’s only recently that CEM has been applied in mobile. Click here for full story

first published: Mar 8, 2013 12:46 pm

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