HomeTechnologyTruecaller adds AI features to fight scams and provide real-time context for unknown calls

Truecaller adds AI features to fight scams and provide real-time context for unknown calls

The app is rolling out new AI-powered features that provide deeper context on incoming calls. Instead of just showing “spam” or “unknown,” Truecaller can now flag potential fraud, highlight suspicious behavior, and even suggest the type of caller.

September 04, 2025 / 12:14 IST
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truecaller

For years, Truecaller has been the go-to app for figuring out who’s calling. But now, the company wants to take things several steps further. With over 450 million active users worldwide, Truecaller has announced that it’s no longer just about telling you a name when your phone rings—it’s about giving you the full story behind the call.

The app is rolling out new AI-powered features that provide deeper context on incoming calls. Instead of just showing “spam” or “unknown,” Truecaller can now flag potential fraud, highlight suspicious behavior, and even suggest the type of caller—whether it’s a delivery service, a customer support line, or an insurance company. In short, it wants to tell you not just who is calling, but why.

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What makes this upgrade interesting is how fast the information comes through. The insights are generated in real time, powered by AI models that continuously learn from billions of calls, messages, and user reports every day. So, if a number has been linked to scams in one part of the world, Truecaller can proactively warn users in other regions too.

There’s also a clever new feature that might save you some scrolling: AI-generated summaries of user comments. If hundreds of people have flagged a number with warnings, Truecaller condenses that into a single line while the phone is still ringing. That way, you know exactly what others are saying before you decide to pick up.