HomeNewsTrendsMore than a third of food delivery workers in India are graduates, finds study

More than a third of food delivery workers in India are graduates, finds study

'They are very highly educated... One person had even been the head of a polytechnic institute,' said Bornali Bhandari, a professor at NCAER and lead researcher of the study.

August 29, 2023 / 18:51 IST
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According to industry estimates, there are 700,000 to 1 million food delivery workers on platforms like Zomato and Swiggy in India. (File photo)
According to industry estimates, there are 700,000 to 1 million food delivery workers on platforms like Zomato and Swiggy in India. (File photo)

More than one-third of the delivery executives transporting food parcels across cities are more academically qualified than their delivery work needs them to be. They have graduate degrees, a study by the National Council of Applied Economic Research (NCAER) has found.

The survey of 924 food delivery workers also found that the share of overqualified delivery workers increased in the smaller cities to 39.7 percent and 12.5 percent of them had a technical and vocational degree or diploma.

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According to industry estimates, there are 700,000 to 1 million food delivery workers on platforms like Zomato and Swiggy in India. The numbers vary with the seasonality of demand.

“They are very highly educated... We found that before getting into food delivery, the workers had all kinds of jobs. There were cash accountants, drivers, artisans, businessmen, cashiers, cooks, all kinds. One person had even been the head of a polytechnic institute," said Bornali Bhandari, a professor at NCAER and lead researcher of the study.