HomeNewsTrendsGroww app users complain of glitches during market hours, urge platform to fix them

Groww app users complain of glitches during market hours, urge platform to fix them

Some Groww users were not able to log into their accounts, while others found themselves being logged out every few minutes during trading hours.

January 13, 2022 / 11:08 IST
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Groww said it has fixed the glitch and asked users to get in touch with it if they continue to face troubles.
Groww said it has fixed the glitch and asked users to get in touch with it if they continue to face troubles.

Many users of the app of mutual fund and stock investment platform Groww complained about glitches on Thursday. Some were not able to log into their accounts, while others found themselves being logged out every few minutes during trading hours.

One Twitter user said the app crashed for him whenever he tried to see his whitelist. “Kindly resolve it as soon as possible I can’t buy or sell any stock,” he added.
Users of the Groww app urged the company to immediately resolve the glitch. "How can this happen just before the opening of the market?" a Twitter user named Sai Jagan asked. "Really disappointed. I had few open positions and I've missed few trades. "So disappointed. Please please look into this for god sake!"
Other users shared videos of them trying to log into their accounts. (Groww this is not acceptable," a Twitter user named Pawan Rajput said. "Trying [to log in ] for last 14 minutes."

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A Twitter user named Mahima said she would not recommend Groww to anyone.

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"Not able to log in since morning!" she tweeted tagging the platform's CEO Lalit Keshre. "If you can't run a business don't get into it! trading apps can't have such technical issues during market hours! Who will pay the losses? Switching to Zerodha! Right away."