RummyCulture, the online rummy platform of skill-gaming firm Gameskraft, has blocked 1,484 player accounts and cancelled about 814 games for fair-play violations in December, the company said in its inaugural trust report on February 21.
The report aims to shed light on the platform’s fair-play practices, player support measures and safety implementations by providing statistics across various parameters and steps taken to address user grievances. The company said it plans to release such reports on a monthly basis on RummyCulture website in the future.
Players reported about 88 of the fair-play violations, of which less than 10 percent were valid, the report said. The remaining violations were caught by the company's systems.
It also said about 36 players received counselling from YourDost, an independent third-party online counselling and emotional wellness firm.
"With the release, we hope to promote transparency and accountability around skilled online gaming, building belief in the systems, processes, and technologies that we run on. It is vital for the sector’s future that we assure the people using our products that we value their trust and give them the best experience" said Divya Alok, co-founding member, Gameskraft.
This measure comes at a time when the Indian authorities have increased scrutiny over the burgeoning real-money gaming sector in the past year.
Moneycontrol recently reported that the sector, which forms the bulk of revenues of India's overall gaming industry, stands at a critical juncture with its future growth resting on the implementation of a comprehensive regulatory framework in the country
In December, India's three prominent skill gaming industry bodies — the All India Gaming Federation (AIGF), the E-Gaming Federation (EGF), and the Federation of Indian Fantasy Sports (FIFS) — as well as the Digital Gaming Committee of the influential industry body Internet and Mobile Association of India (IAMAI) signed a voluntary code of ethics for online gaming intermediaries in a bid to build a "safe, trusted, and accountable" sector with a focus on user protection.
This follows the Ministry of Electronics and Information Technology (MeitY) notifying gaming-related amendments to the IT Act 2021 in April, which will allow multiple self-regulatory organisations (SROs) to determine whether a real-money game, where the transfer of money is involved, is permitted to operate in India or not.
These rules, however, are yet to be implemented, as the ministry has not notified SROs for the sector.
Earlier this week, Union Minister of State for Electronics and Information Technology Rajeev Chandrasekhar said they are progressing towards creating a framework to allow safe infrastructure and permissible gaming. The third term of the Prime Minister Narendra Modi will establish a more stable and predictable regulatory environment, he said.
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