HomeTravelMore Visitors, Less Revenue: India’s Heritage Sites See Rise in Footfall but Dip in Ticket Sales

More Visitors, Less Revenue: India’s Heritage Sites See Rise in Footfall but Dip in Ticket Sales

India's heritage monuments saw a 19.35 percent rise in footfall in FY 2023-24, but ticket revenue dropped by 2.83 percent. Explore why more visitors didn’t translate into higher earnings.

April 25, 2025 / 14:24 IST
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Despite drawing over 5.49 crore visitors in 2023-24, India’s iconic heritage monuments like the Taj Mahal and Qutub Minar witnessed a surprising dip in ticket revenue, reflecting shifting tourism trends and a decline in foreign tourist numbers.
Despite drawing over 5.49 crore visitors in 2023-24, India’s iconic heritage monuments like the Taj Mahal and Qutub Minar witnessed a surprising dip in ticket revenue, reflecting shifting tourism trends and a decline in foreign tourist numbers.

India’s centrally protected ticketed monuments recorded a strong recovery in footfall in the financial year 2023-24, rising by 19.35 percent compared to pre-pandemic levels in 2019-20. According to official data presented in the Rajya Sabha and published in the Ministry of Tourism’s India Tourism Data Compendium 2024, total visitors increased from approximately 4.60 crore to 5.49 crore—an addition of over 89 lakh.

However, this growth in footfall did not result in increased ticket revenue. Earnings from ticket sales across 143 monuments dropped by 2.83 percent, falling from Rs 312.54 crore in 2019-20 to Rs 303.70 crore in 2023-24.

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This contrast highlights a shift in visitor demographics. Domestic tourist visits rose by 21.75 percent—from 4.36 crore to 5.31 crore—while foreign tourist visits declined by 16.03 percent, dropping from 27.56 lakh to 23.15 lakh. Given that foreign tourists pay higher ticket prices, this decline significantly impacted overall revenue despite higher overall footfall.

The trend reflects a nationwide pattern. Foreign Tourist Arrivals in 2023 reached only 87 percent of 2019 levels, and Foreign Exchange Earnings from tourism stood at USD 28.08 billion—still below the 2019 figure of USD 30.72 billion.