Salesforce CEO Marc Benioff has surprised everyone by saying he now prefers Google’s new Gemini 3 model over ChatGPT. His announcement wasn’t subtle at all. After using Gemini 3 for just two hours, he publicly said he was switching, a strong statement coming from someone who has long supported ChatGPT.
Benioff didn’t try to soften the comparison or balance the two tools. He simply said Gemini 3 is better for him. This sudden shift shows how quickly things can change in the AI world, where a new update or model can completely shake up people’s loyalties.
So what makes Gemini 3 so special? Google DeepMind has built it as a single system that can handle almost anything. It works with text, images, audio, video and even code in one place. It’s designed to be fast, flexible and capable of handling complicated tasks. Many experts already believe it could become a major rival to ChatGPT.
Benioff’s reaction matters because of his influence. Salesforce has AI deeply built into its products, and the company has worked closely with OpenAI in the past. So when the head of Salesforce says he prefers a different AI model, it raises questions about which tools big companies may choose in the future.
For someone like Benioff, who deals with data, charts, presentations and decisions all day, Gemini 3’s all-in-one approach may simply feel more useful. Google has positioned the model as something that can work for both everyday users and developers. It can answer questions, help with coding, analyse visuals and much more. That range of features may be what convinced Benioff so quickly.
This whole moment is a reminder that the competition in AI is getting more intense. ChatGPT has been the go-to assistant for a long time, but its dominance is no longer guaranteed. With powerful alternatives like Gemini 3 gaining attention, users now have more choices than ever.
Most people don’t need to switch immediately. But Benioff’s dramatic endorsement shows how rapidly things can change — and how fast new tools can win over even the most loyal users.
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