Social media giant Meta has announced a third-party messaging integration process for EU users, which will enable WhatsApp and Messenger users to synchronise chats from other apps. In a new blog shared by the company, it stated that in compliance with the Digital Markets Act (DMA), it will enable messaging interoperability, while maintaining privacy and security standards.
Some of the highlights of this integration include maintaining privacy and security standards, options for users to choose which third-party apps they want to receive messages from, and flexibility to keep third-party chats separate or combine them with existing inboxes. It will also allow notifications about the availability of integration from these apps.
Further, Meta informed, “We have also designed a simple onboarding flow where users can learn more about third-party chats and activate the feature. Options will include choosing which third-party apps they want to receive messages from and how they would like to manage their inbox.”
Meta has also highlighted the ability to form groups with individuals from third-party chats, from next year. Additionally, it plans to support third-party video and voice calls by 2027. The company also aims to offer rich messaging features such as reactions, direct replies, read receipts, and more via third-party apps.
As part of the changes, Meta said it will enable notifications in WhatsApp and Messenger to inform users about chat or call requests from third-party apps. We will also see an option that will separate the chat messages from third-party and main apps in separate sections.
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