A new report by the G20 Task Force has highlighted the importance of Digital Public Infrastructure (DPI) in driving inclusive and sustainable development across various sectors.
DPI refers to the digital systems and technologies that enable individuals and businesses to access and utilise digital services, such as verifiable identity, data sharing, payments, and open networks for eCommerce.
The report of the task force whose co-chairs were Infosys' cofounder-cum-chairman Nandan Nilekani and G20 sherpa Amitabh Kant, emphasise the need for countries to adopt DPI to promote financial inclusion, enhance service delivery, and empower individuals in the digital age.
The report also suggests number of ways to take DPI forward, to accelerate its adoption in various countries, especially the Global South.
Let's take a look at the report in detail.
How can AI be integrated in DPI, according to the report?
AI can be integrated into Digital Public Infrastructure (DPI) in various ways such as analysing large volumes of data generated through DPI systems, such as digital payments, identity verification, and data sharing. AI can also enable personalised and customized experiences within DPI systems. By leveraging user data and preferences, AI algorithms can tailor services and recommendations to individual users, the report said.
What role can natural language processing in DPI?
Natural Language Processing (NLP): NLP techniques can be employed to enable seamless and intuitive interactions between users and DPI systems, the report said. . AI-powered voice assistants and chatbots can understand and respond to user queries, provide information, and assist in accessing services. This enhances user experience and accessibility, especially for individuals with limited digital literacy.
What does the report about the ethicality of AI integration into DPI?
The report said that it is important to ensure that AI integration into DPI is done ethically and responsibly, with appropriate safeguards for privacy, transparency, and accountability. Additionally, AI should be designed and implemented in a manner that addresses potential biases and ensures inclusivity and fairness in service provision within DPI systems, it added.
What role does advocation play in the promotion of DPI?
The report suggests that governments, international organisations, and stakeholders should advocate for the adoption of DPI as a critical enabler of digital transformation. This includes raising awareness about the benefits of DPI, sharing success stories, and promoting policy dialogue to address challenges and barriers.
What about financing?
Adequate financing is crucial for the implementation of DPI. The report recommends mobilising resources from both public and private sectors, leveraging international funding mechanisms, and exploring innovative financing models to support DPI initiatives.
What does the report say about implementing new DPIs?
A comprehensive and phased approach is necessary for the successful implementation of DPI, the report said. This involves developing robust governance frameworks, establishing interoperable systems and standards, and ensuring the participation of all relevant stakeholders, including government agencies, private sector entities, and civil society organizations.
Does the report suggest the establishment of a separate body for the promotion and adoption of DPI in various countries?
Yes. The report recommended that member countries, especially those in Global South, come together to set up an institution for fostering a digital public infrastructure (DPI) ecosystem. "There is a need to converge all efforts in a manner that can optimise intended objectives. In this context, an existing body may be identified to foster and harness DPI ecosystem across various regions and countries especially Global South countries," the report said.
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