Amazon is reportedly planning another round of layoffs, this time targeting its human resources division, known internally as the People eXperience and Technology (PXT) team. According to a report by Fortune, the company could reduce up to 15% of staff in this department, with additional cuts expected in other parts of its core consumer business.
While Amazon has not confirmed the exact number of employees who will lose their jobs, sources say the layoffs are part of a broader effort to reduce costs and streamline operations as the company shifts focus toward artificial intelligence. The PXT team, which includes over 10,000 employees worldwide, handles recruiting, HR technology, and employee support functions.
This move follows a string of job cuts over the past two years. Between late 2022 and 2023, Amazon carried out its largest-ever layoffs, eliminating around 27,000 corporate jobs. CEO Andy Jassy, who took over from founder Jeff Bezos in 2021, has been working to make the company leaner after years of expansion during the pandemic.
At the same time, Amazon is pouring billions into AI development and infrastructure. The company plans to spend roughly $100 billion this year to expand its cloud and data center operations, both for internal use and to serve enterprise customers.
In an earlier company-wide message, Jassy hinted that the increasing use of AI would likely reduce the need for as many corporate employees. “Those who embrace this change and help us improve our AI capabilities will have a big impact,” he wrote. “But we expect this will reduce our total corporate workforce as we gain efficiency from using AI.”
Despite the planned layoffs in its corporate divisions, Amazon is continuing with its usual holiday hiring drive. The company recently announced plans to hire 250,000 seasonal workers across its warehouses and logistics centers in the United States.
The contrast highlights Amazon’s ongoing shift — cutting back on white-collar roles while expanding its frontline workforce to handle the holiday rush, all as it prepares for an AI-driven future.
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