Hyderabad man orders 'gourmet pizza' through Swiggy, claims it came from small shop. Viral post

A Reddit user recently shared a dissatisfying experience after ordering pizzas from what was believed to be a gourmet restaurant through the food delivery platform Swiggy. The individual, who had placed the order from a restaurant just a kilometre away from his home, was surprised to find that the food originated from a small, nondescript shop.

Upon placing the order, the customer grew suspicious about the restaurant's location and contacted Swiggy's customer service for clarification. According to the user, the Swiggy representative informed him that a new outlet had opened in his vicinity. Unconvinced, the user decided to visit the location himself. To his surprise, he discovered a small establishment operating under the guise of 14 different restaurant names.

Fu*k swiggy
byu/itsaki5 inhyderabad

He further detailed his experience, stating, "I called Swiggy customer care again, and they apologised, offering to cancel the order and process a refund. However, despite their assurances, the order was still delivered. I made another complaint via Swiggy's chat service and received an immediate refund without further questions."

The situation took another turn when the manager of "Olio," the supposed gourmet restaurant, contacted the user to inquire about the taste of the pizzas. When questioned about the misleading representation, the manager allegedly claimed to have acquired dealerships from various restaurants.

The Reddit post has since gone viral and sparked a discussion among users about the transparency and quality of food from cloud kitchens.