The IRCTC website has been the bane of the Indian traveller’s existence. Booking a ticket using the Indian Railways’ website is nothing short of a traumatic experience for users who wish to travel by train, but this problem is set to go away if the Railway Minister has his way.During his speech at the Railway Budget presentation in the Parliament, Indian Railway Minister Pawan Kumar Bansal has promised a ‘paradigm change’ for the IRCTC website. Acknowledging the fact that booking tickets using the IRCTC website is a troublesome experience, Bansal said there is a need to improve e-ticketing services on the Indian Railways Catering and Tourism Company website. Click here for full story
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