HomeNewsOpinionUPI’s path to securing global status is strewn with many obstacles

UPI’s path to securing global status is strewn with many obstacles

While UPI has undeniable potential to replicate its success overseas, strategic planning and concerted efforts are required

July 19, 2023 / 15:35 IST
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UPI
The total UPI transaction value accounted for nearly 86 percent of India’s GDP in FY22.

The Unified Payments Interface (UPI) has emerged as a resounding success story in India, powered by the government’s digital stewardship policies and a proactive Reserve Bank of India (RBI), along with a thriving startup ecosystem. Given the then-absence of an established digital or card-based payment system in India, there was a critical need to develop a platform like UPI that facilitated fast, reliable, and convenient digital transactions. Since its introduction in 2016, with transactions facilitated by mobile numbers and QR codes, UPI has surpassed credit and debit cards in India. It has more than 260 million users. The total UPI transaction value accounted for nearly 86 percent of India’s GDP in FY22 with about Rs 125.95 lakh crore transacted through it.

However, UPI has proven to be unprofitable for both banks and popular payment applications such as Google Pay, Paytm and PhonePe. The scenario where customers are charged zero rupees per transaction, and instant payment applications are operating at a loss, presents an unfavourable situation for banks.

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Several countries were keen to achieve internet and payments sovereignty following the impact of US payment sanctions on Russia. India proposed its digital public infrastructure (DPI) as a self-owned technology stack that promotes sovereignty. Now, the question arises: can UPI replicate its success overseas?

Overcoming Challenges