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How to avoid antitrust pitfalls in distribution

With manufacturers now opening a direct channel to potential customers, they have a dual role in relation to their traditional distributors. The roles are both complementary and competitive. With the Competition Commission using the European approach as a touchstone, emerging dual distribution models need to be carefully structured to avoid regulatory hassles

January 14, 2025 / 15:45 IST
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CCI
Companies must be proactive in understanding and complying with evolving competition laws.

By Anicham Tamilmani

The Indian retail landscape is undergoing a shift. With the rise of online and quick commerce, Indian consumers now enjoy unparalleled convenience, getting everything from groceries to electronics delivered fast—no trips to stores or malls needed. Changing consumer preferences are also prompting manufacturers like HUL to increasingly turn to direct sales, while continuing with traditional distribution networks.

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Emerging conflict of interest

Businesses that once relied solely on distributors are now racing to speed up delivery by adopting a direct-to-consumer model. As manufacturers complement their traditional distribution networks with direct sales to consumers, they find themselves competing with their own distribution partners, straining the traditional manufacturer-distributor relationship. Distributors must now compete with the very firms who supply them goods for resale.