HomeNewsOpinionCrypto's 'one-click endorphin loop' needs to end

Crypto's 'one-click endorphin loop' needs to end

Regulating fintech’s excesses gets a little inspiration from the gambling world

July 11, 2023 / 17:45 IST
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cryptocurrency
cryptocurrency

The driving force of fintech and our increasingly cashless society has been making payments easier, faster, everywhere. Startup founders will frequently say their ambition is to make sending money as easy as sending an e-mail — wrapped in the language of “democratising” finance.

The hitch is that the ability to pay at the touch of a button has also fueled the worst excesses of speculative day trading and gambling-like behavior, from crypto to memestocks, with 24/7 trading apps’ enticing layouts and loud promotional campaigns by paid influencers making it all as fun and addictive as a game of Candy Crush. “What’s new about this is the one-click endorphin loop,” says Charles Randell, former chairman of the UK Financial Conduct Authority, who says trading apps are exploiting the gap between consumers’ financial capability and financial literacy.

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With addiction centers filling up and problem-gambler hotlines ringing off the hook amid a broader normalisation of sports betting, and with an estimated 78 percent of authorised fraud cases originating online, it’s time to consider whether that “Pay Now” button is a speed ramp that needs some guardrails. That’s what some regulators are preparing to do, indirectly, by rolling out new rules requiring a “cooling off” period for certain crypto trades. It’s an idea worth testing.

Starting Oct 8, first-time crypto buyers in the UK will have to be offered a 24-hour delay between starting a purchase and completing it, as part of proposed tougher crypto advertising rules that also ban referral bonuses. And the European Union’s flagship crypto rules, due to come into force next year, also include a 14-day “right of withdrawal” (similar to existing rules for other online purchases) for consumers who buy tokens that aren’t backed by specific assets or currencies.