HDFC Life says 'unknown source' shared customers' data with 'mala fide intent'

HDFC Life has on November 25 alerted about an incident of data theft, informed by an 'unknown source' who shared 'certain data fields' of its customers with a mala fide intent.

"We wish to inform that we have received communication from an unknown source, who has shared certain data fields of our customers with us, with mala fide intent," the insurer informed exchanges through a statement on November 25.

The insurer said that an assessment has been initiated and remedial action will be taken as needed. "We value the data privacy of our customers and as an immediate measure, we have initiated an information security assessment and data log analysis," HDFC Life said.

HDFC Life is engaged in the business of life insurance, and offers a range of individual and group insurance plans. The company has reached out to information security experts to conduct an assessment and for remedial action. "A detailed investigation is underway in consultation with information security experts to assess the root cause and take remedial action, as necessary," said HDFC Life.