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Navigating cyber security and remote working amid COVID-19

The key to building strong cyber resilience is to identify potential risks and vulnerabilities, protect and secure your company’s data, and create a recovery program.

July 20, 2020 / 21:02 IST

The COVID-19 outbreak and the imposed lockdown has had a profound social and economic impact across the globe. And with no clear indication of when economic activities will resume full swing, businesses are grappling with this unfolding reality, and finding ways to minimise the damage caused; while maximising their operational efficiencies. Companies have not just had to deal with the massive task of shifting hundreds of workers from on-site to working remotely online almost overnight, they have also had to develop technological capabilities to ensure business continuity.

Rise in cybercrime
In Asia Pacific alone, a whopping 91 percent of teams have implemented ‘work from home’ arrangements since the outbreak as per a Gartner survey. But while companies rely on technology to aid them in smoothening their work functions, it can also leave them vulnerable to cyber-attacks. Ever since the ‘work from home’ protocol was set in motion this March, the Computer Emergency Response Team of India (CERT-In) has reported a spurt in cyber-attacks on personal computers; endangering companies’ data.

In fact, Lt. General Rajesh Pant, India’s National Cyber Security Coordinator, revealed that since the onset of the pandemic, there has been a 50 percent surge in global cybercrimes. Hackers are using malicious websites to exploit pandemic-related financial incentives and relief packages rolled out by the government. Cyber criminals are also targeting personal computers, routers and unprotected home networks.

Ways to ensure cyber resilience
This global pandemic has rapidly raised concerns over cyber security risks and questioned whether companies’ existing cyber insurance policies and crisis-response efforts are sufficient to mitigate them. In fact, PwC’s recent US CFO Pulse Survey revealed that nearly one in five (19 percent) CFOs are worried about cyber security risks owing to the rapid shift to remote working. As businesses adopt new technologies, cyber security plans should also get updated and security measures quickly deployed. It’s now imperative for organisations to implement a secure system and develop a user-friendly cyber policy to prevent breaches in data security.