HomeNewsTrendsBengaluru resident criticises Swiggy delivery agent over language barrier, Twitter fires back

Bengaluru resident criticises Swiggy delivery agent over language barrier, Twitter fires back

The tweet quickly garnered mixed reactions, with many defending the delivery agent and questioning the necessity of language proficiency in such jobs.

September 16, 2024 / 18:17 IST
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Swiggy
Swiggy has not responded to the tweet yet. (Representational)

A tweet by a Bengaluru resident has sparked a heated debate about language and regional identity. The woman, whose tweet has gained significant attention, shared a screenshot of her Swiggy order, calling out the delivery platform for sending a delivery agent who did not speak Kannada or English.

Rekha wrote: "Bengaluru is in Karnataka or Pakistan @Swiggy? Your delivery guy is neither speaking nor understanding Kannada, not even English. Do you expect us to learn his state language #Hindi in our land? Stop imposing things on us and make sure your delivery persons know Kannada."

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While the customer blurred out the name of the delivery agent, the visible last name "Das" suggests that the worker might be from another region, likely Bengal or Odisha where the surname originates, sparking reactions on social media that delved into deeper issues of language politics, diversity, and inclusivity. Social media is not impressed

The tweet quickly garnered mixed reactions, with many defending the delivery agent and questioning the necessity of language proficiency in such jobs. One user commented, "Do you expect the delivery guy to sit with you and chat while you eat?" pointing out that the role of the delivery agent is simply to deliver food, not engage in conversation.

Others echoed similar sentiments, highlighting India's linguistic diversity. "In India, the language changes every 50 kilometers, but no one is as rigid about their language as people are about Tamil and Kannada. This shouldn't be the case," another user remarked, adding that all languages in the country should be respected.