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Moneycontrol Exclusive: SBI Chairman CS Setty On YONO 2.0, Customer Service And Much More
It’s time to impose some actual standards for customer service
IndiGo launches 6Eskai AI chatbot to enhance travel support services
Generative AI can transform customer service: Sendbird's Shailesh Nalawadi
RBI panel proposals on customer service send out wake-up call to banks
RBI committee proposes new rules to improve customer service standards| Here are key recommendations
Boarding denials, flight cancellations, refund delays: SpiceJet faces litany of passenger complaints
Bengaluru man sends Dunzo agent to Apple store to get on a phone call with the staff
IDFC First Bank announces waiver of charges on customer-centric services
Everything that can go wrong, will go wrong on the mad Indian holiday
Your call has been put on hold…
Storyboard18 | Why are airline brands facing so much PR turbulence
Customer Service | For most Indian companies, ‘Customer is King’ only till a sale is complete
Why has customer service gotten worse lately?
How to turn more first-time visitors into repeat customers
How to improve customer services derailed by the pandemic
Banking wrap 2019: Top 5 changes for bank customers
Comment | Public sector bank reforms: Baby steps taken, a long way to go
1001 Startup Ideas - AI enabled chatbots for customer service
Myntra does a U-turn, to re-launch desktop version from June 1
Decentralizing helping Railways fast-track projects: Prabhu
Chorus Call wins `Audio Conferencing Service Provider of the Year` at the 2015 Frost & Sullivan India ICT Awards
Bank of India Enhances Customer Service with Microsoft SharePoint
MakeMyTrip Gains Competitive Advantage With Oracle Service Cloud
Twitter, Pinterest, Tumblr on edge after customer support company gets hacked

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Customer Service

Moneycontrol Exclusive: SBI Chairman CS Setty On YONO 2.0, Customer Service And Much More

It’s time to impose some actual standards for customer service

IndiGo launches 6Eskai AI chatbot to enhance travel support services

Generative AI can transform customer service: Sendbird's Shailesh Nalawadi

RBI panel proposals on customer service send out wake-up call to banks

RBI committee proposes new rules to improve customer service standards| Here are key recommendations

Boarding denials, flight cancellations, refund delays: SpiceJet faces litany of passenger complaints

Bengaluru man sends Dunzo agent to Apple store to get on a phone call with the staff

IDFC First Bank announces waiver of charges on customer-centric services

Everything that can go wrong, will go wrong on the mad Indian holiday

Your call has been put on hold…

Storyboard18 | Why are airline brands facing so much PR turbulence

Customer Service | For most Indian companies, ‘Customer is King’ only till a sale is complete

Why has customer service gotten worse lately?

How to turn more first-time visitors into repeat customers

How to improve customer services derailed by the pandemic

Banking wrap 2019: Top 5 changes for bank customers

Comment | Public sector bank reforms: Baby steps taken, a long way to go

1001 Startup Ideas - AI enabled chatbots for customer service

Myntra does a U-turn, to re-launch desktop version from June 1

Decentralizing helping Railways fast-track projects: Prabhu

Chorus Call wins `Audio Conferencing Service Provider of the Year` at the 2015 Frost & Sullivan India ICT Awards

Bank of India Enhances Customer Service with Microsoft SharePoint

MakeMyTrip Gains Competitive Advantage With Oracle Service Cloud

Twitter, Pinterest, Tumblr on edge after customer support company gets hacked