HomeNewsOpinionThe AI hype has subsided, but the revolution continues

The AI hype has subsided, but the revolution continues

Engagement with ChatGPT has fallen and newer products like Anthropic's Claude 2 haven't created a stir. But Generative AI and LLMs are advancing rapidly. OpenAI is rolling out new commercial services for companies to fine-tune generative AI on their own data and Google's upcoming Gemini could be more powerful than OpenAI's GPT-4

September 05, 2023 / 11:31 IST
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While the hype and marketing may have died down, the AI revolution on the retail side marches on. (Source: Bloomberg)

We seem to be in what I can only call an “AI lull.” The initial excitement about ChatGPT, which started in January, has receded. Google searches for ChatGPT peaked in April and are now down significantly, as is customer engagement with ChatGPT. Claude 2, a new and wonderful model released in July by Anthropic, hasn’t captured the public imagination the way ChatGPT did.

Do not be deceived. While the hype and marketing may have died down, at least on the retail side, the AI revolution marches on. And it will be just as transformative as advertised.

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Every revolutionary technology has a period when it feels not so exciting after all. The dot-com crash in came in 2000, but even before that online commerce was decidedly meh. Only two years earlier Paul Krugman had observed that maybe the internet was overrated — and the thing is, in 1998, he wasn’t completely wrong.

Reaching even further back, consider the introduction of electricity into factories in the 19th century, which had many fits and starts over a period of decades. The printing press had a much larger impact on Europe in the 17th century, due to cheaper technology and paper, than it did immediately after Gutenberg’s invention in the mid-15th century.