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RBI Communications: Do you understand what I say?

Central bank communications have come a long way from being an ignored tool to an important one of monetary policy. RBI clearly can do better 

May 09, 2022 / 16:01 IST
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Representative Image
Representative Image

In the last few months, inflation has raged across the world leading to frenetic action from central banks. In the last fortnight, central banks across the US, England, Australia, Iceland, India, Brazil and Colombia raised policy rates. While Reserve Bank of India watchers are busy analyzing future policy decisions, it is also important to focus on the Indian central bank’s communications in these trying times.

For the most part of central banking history, communications barely played any role in monetary policy. Central bankers actually prided themselves in confusing markets. That approach began to change after the advent of inflation targeting in the 1990s which implied central banks had to make policy targeting inflation in the future. The change also meant communicating policy, especially to the financial markets and media about the direction of policy, became essential. This led to central bank officials holding interactions with media/markets post-monetary policy decisions, giving speeches at various financial market fora and so on.

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At the time of the 2008 crisis, central banks were criticized as their policies were seen helping only the financial markets. Fault lines were laid between Main Street and Wall Street followed by protests across advanced economies. Being pushed into a corner, central banks widened the communication canvas to include the public.

Communicating to the public is a different game as one has to not just simplify the policy message but also do it consistently over a long period of time. Central banks came out with different communication tools to appeal to the public. This included writing blogs, creating videos and making websites more interactive. The US Federal Reserve and European Central Bank even organised public seminars to receive feedback from the public.