An Air India Express flight bound for Phuket, Thailand, was forced to return to Rajiv Gandhi International Airport in Hyderabad on Saturday morning shortly after takeoff due to a technical issue.
According to flight tracking data from FlightAware, Flight IX110, operated by a Boeing 737 Max 8 (registration VT-BWA), took off at 6:41 am but returned to Hyderabad by 6:57 am, with a total airborne time of just 16 minutes.
The flight was originally scheduled to land in Phuket at 11:45 am.
Frustrated passengers posted on social media about the experience, saying they were left waiting inside the aircraft without any clear communication from the airline.
A user on X (formerly Twitter) wrote:
“@DGCAIndia @AirIndiaX flight iX110 en route Hyderabad to Phuket returns after takeoff. Still no update—we’re waiting inside the plane. Frustrating.”
In another post, the same user added:
“Thank you @AirIndiaX for making me realise to never ever fly with you again… after being redirected and made to go through an unorganised re-security check.”
Airline responds: Safety comes first
Air India Express responded on X, apologising for the disruption and clarifying that the delay was caused by a technical glitch.
“We apologise for the inconvenience caused… Ensuring our guests' safety remains our top priority,” the airline said.
“We are working on resolving the issue and are currently awaiting the updated ETD.”
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