Automaker Tesla has posted job advertisements on LinkedIn, seeking candidates for 13 roles based in Mumbai and Delhi. This signals the entry plans for the Elon Musk-led company after his meeting with Prime Minister Narendra Modi during his US trip.
The roles include vehicle service, customer support roles as well as operations and business support roles. According to the advertisements posted on LinkedIn, 12 of them are for full-time jobs while only one is for a part-time job. All the 13 jobs would require on-site presence.
How to apply?
Interested candidates can apply for the jobs by selecting their preferred role and filling in their details on Tesla's official 'Careers' website. Users can find the path for the same through Tesla's Linkedin page.
Here's the list of job openings at Tesla and their respective requirements:
Tesla Advisor:
As a Tesla Advisor, the candidate will engage with customers walking into their showrooms to learn about Tesla. The skills needed for the job would include time management skills, attention to detail, sales management and strong communication skills. The candidate should also be able to work on shift and flexible schedule. The candidate must have a valid driver's license. Prior experience in customer service is also required.
Location: Mumbai, Delhi
Job Type: Full-time
Also read: Amid buzz over India debut, a look at Tesla's global business setup
Service Advisor:
The position requires a high-level of customer and employee interaction. The candidate will be required to answer phone calls, emails and drive ins to address any customer concern, conduct transactions, coordinate the details of every vehicle prior to delivery as well as the delivery time or pick up with each customer. They must have an understanding of the basic automotive techniques related to repair and servicing of automobiles, as well as dealer management system(s), Outlook, and MS Office. Fluency in English and local languages is also needed. Retail automotive service experience is preferred for the role.
Location: Mumbai, Delhi
Job Type: Full-time
Parts Advisor:
Tesla is looking for an experienced Parts Advisor to support the needs of vehicle service by recording transactions for vehicle parts and keeping a tab on inventory. The ideal candidate will have customer service acumen, as well as ability to provide a basic level of technical support service. 1-3 years of experience in the automotive industry and 2-5 years of material service and distribution experience are needed, as per the job posting.
Location: Mumbai, Delhi
Job Type: Full-time
Inside Sales Advisor:
Inside Sales Advisor will create, train and build an inside sales team for Tesla whose primary focus will be to respond to customer inquiries about the purchase of new vehicles. The role prefers a bachelor's degree. However, in lieu of a degree, relevant experience in a customer-facing environment is needed.
Location: Mumbai
Job Type: Full-time
Service Manager:
Tesla Service Managers are the leaders of their service teams. In this role, the candidate will be responsible for developing teams, managing day-to-day operations and preparing Tesla Service team to meet the needs of the customers. Technical knowledge of all Tesla products, as well as service systems, processes, and procedures, is a must, along with fluency in English and local languages.
Location: Mumbai, Delhi
Job Type: Full-time
Service Technician:
This role would require the candidate to perform entry-level work in the inspection, repair, and service of Tesla electric vehicles, operate a variety of hand, power, and shop tools, perform equipment inspections, adjustments and certifications, as well as pre-delivery inspections (PDI) of new cars. The candidate is required to have 1-3 years of experience in a dealership environment and 3-5 years in the automotive industry. Valid driver's license is required.
Location: Mumbai, Delhi
Job Type: Full-time
Store Manager:
As a store manager at Tesla, the candidate will be responsible for overseeing and driving sales. In this role, the person will be responsible for leading the overall management and sales execution, recruitment, training, and development of the store team. The candidate must have 8+ years of working experience in retail industry, along with 3 years or more of experience in team management.
Location: Mumbai, Delhi
Job Type: Full-time
Customer Support Supervisor:
The candidate will act as a Team Supervisor for Tesla's Customer Service Support Team. Prior experience in candidate selection/interviewing techniques is needed. However, previous supervisory experience within a customer support team as well as working experience of CRM, knowledge-based and troubleshooting programs is preferred.
Location: Mumbai
Job Type: Full-time
Customer Support Specialist:
Customer Support Specialist will ensure that Tesla meets its obligations and commitments by responding to customer inquiries in an accurate and timely manner. At least 2 years Technical Support/ call center experience in automotive industry is preferable for the role. The candidate should have knowledge about customer management systems-outlook, and MS Office Suite.
Location: Mumbai
Job Type: Full-time
Delivery Operations Specialist:
The candidate will oversee the delivery of new vehicles to customers. They will oversee and coordinate administrative responsibilities at the delivery center. At least 3 years of relevant experience, as well as valid driver license and communication skills is required.
Location: Mumbai
Job Type: Part-time
Order Operations Specialist:
Tesla is seeking an experienced manager to run its Order Operations team, which is part of its Global Order Operations. The team conducts a variety of processes related to vehicle sales and delivery. The candidate will be required to manage workloads, prioritize and manage multiple projects and more. Strong understanding of CRM systems and a successful track record in leveraging IT resources to support more efficient sales-related processes is required.
Location: Mumbai
Job Type: Full-time
Business Operations Analyst:
As a Sales Operations Analyst at Tesla, the candidate will be a strategic partner of the sales team and the go-to-person for all operational stakeholders. They will manage the order pipeline from booking to delivery and revenue recognition.
Location: Mumbai
Job Type: Full-time
Consumer Engagement Manager:
Tesla is looking for a Consumer Engagement Manager to hold various responsibilities including content creation, lead generation and consumer events in India. The candidate will be required to develop marketing strategies and plans to meet business targets and support sales. 7+ years of related experience with profound understanding of EV market and local market is needed. The candidate must be proficient in MS Office, and be fluent in English and local languages.
Location: Mumbai
Job Type: Full-time
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