HomeNewsBusinessMoneycontrol ResearchAnnual report review: Here’s how Havells is leveraging tech to be more consumer focussed

Annual report review: Here’s how Havells is leveraging tech to be more consumer focussed

The management has stepped up its investments in IT infrastructure. It has completed more than 200 IT projects in the past 2 years to bring in business efficiencies across departments.

July 13, 2018 / 10:44 IST
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Sachin Pal Moneycontrol Research

Havells India, is one of the largest electrical equipment companies in India with a product portfolio ranging from home and kitchen appliances, lighting, switchgear, cables and wires. Since its listing in 1992, the company has been a phenomenal wealth creator for its shareholders and delivered a compounded annual growth rate in excess of 30 percent during its 25 year trading history. A careful reading of its latest annual report throws interesting insights into the business.

Leveraging technology to generate operating efficiencies
Despite being a consumer durables company, Havells has a strong technology focus. The company is increasingly integrating technology with its core business to streamline supply chain and other business functions.

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During 2017, the company rolled out a distribution management system (DMS) to its network of 1,300 distributors. The DMS serves as a mini enterprise resource planning (ERP) tool and allows multiple functionality from monitoring of receivables to inventory management. Besides this, it has also launched dealer (Havells mKonnect) and retailer (eSampark) apps in an effort to reduce manpower costs and facilitate better cash flow management.

The management has stepped up its investments in IT infrastructure. It has completed more than 200 IT projects in the past 2 years to bring in business efficiencies across departments. Aided by technological improvements, employee costs have seen a reduction from 8.3 percent in FY17 to 8.1 percent in FY18.