Brokerage firm Zerodha suffered another technical glitch on November 6 with some users unable to view their executed orders in their order book on Kite, their trading platform. Some users are also unable to view their holdings and fund page. Zerodha acknowledged the issue in their bulletin and an update at 12:09 pm, said that the issue had been resolved.
In the bulletin, Zerodha further said the affected users could exit their positions and other users can continue using the platform.
Users took to X (formerly known as Twitter) to show their displease on the platform’s technical glitch. One user commented “People moved away from Full-service brokers to #Zerodha for better tech. I have always staunchly supported, but these technical issues are becoming more frequent guys. People have their hard-earned money riding on the dependability of your platform.”
Zerodha users faced another technical glitch on October 31, where the orders placed by the users were not getting executed and they were not able to exit their positions.
The brokerage came into the limelight when the BSE’s Grievance Redressal Committee (GRC) ordered the platform to compensate Rs 8,225 for the loss a trader incurred when the platform underwent a technical glitch in July. Zerodha called GRC’s order a blatant mistake.
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