Infosys Chairman and co-founder Nandan Nilekani on June 25 said that global capability centres (GCCs) are no longer viewed as competitors, but have become critical clients for the information technology (IT) services giant.
Addressing shareholders at the company’s 44th Annual General Meeting, Nilekani emphasised that the current wave of GCCs is not about cost arbitrage, but rather about innovation arbitrage.
"Quite a few companies are setting up research centres, AI-ML centres in GCCs, and we're helping many of them in this regard," Nilekani added.
He further added that the Bengaluru-based company is actively supporting these GCCs in developing advanced technological capabilities, particularly in emerging areas like artificial intelligence and machine learning.
A GCC is a captive unit set up by a company to carry out information technology (IT) and related business functions.
India is home to almost 1,700 GCCs, employing close to 20 lakh, and is poised to contribute 3.5 percent to India’s GDP by 2030.
IT companies such as Infosys and Wipro are setting up GCCs for clients, helping them recruit talent as well.
AI Development
Infosys leadership also disclosed that over 20,000 employees are actively using GitHub for coding. Chief Executive Officer Salil Parekh said the company is among the largest users of the platform in the IT industry.
Parekh reiterated that Infosys has generated 10 million lines of code and developed four proprietary small language models. These foundation models are specifically tailored for key sectors, including Financial Services, IT operations, and cybersecurity.
The company has also developed over 200 AI agents and is transitioning from case-based to AI-led transformations, where artificial intelligence becomes the central driver of technological change.
“AI is there in every one of our client conversations, and we are seeing strong business traction driven by Infosys Topaz,” Nilekani said.
Macro Environment
The Chairman also iterated his assessment of the global economic transformation, signaling a shift from a unified global marketplace to a world of fragmented economic blocs.
Nilekani described the current macroeconomic environment as a "perfect storm", where traditional globalisation models are rapidly disintegrating. Nations are no longer operating under a single, interconnected economic framework, but instead are strategically realigning into distinct geopolitical and economic regions.
"The world is moving from a single global market to fragmented blocks," Nilekani said.
For multinational corporations, this new reality demands unprecedented agility. Businesses must now develop region-specific strategies, diversify supply chains, and adapt to varying regulatory environments.
Also, read: ‘Energy is the next UPI’: Infosys co-founder Nandan Nilekani’s vision for India’s future
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