HomeNewsBusinessIndia watchdog throws out antitrust complaint against WhatsApp

India watchdog throws out antitrust complaint against WhatsApp

A case in March alleged that WhatsApp was bundling its digital payment facility - WhatsApp Pay - within its messaging app for which it already has a large user base. The case alleged WhatsApp was abusing its position by forcing its payments feature on to its existing users.

August 19, 2020 / 15:43 IST
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India's antitrust watchdog has dismissed a case against Facebook's WhatsApp, saying the company has not abused its dominant position to expand in the country's digital payments market, according to an official order.

A case in March alleged that WhatsApp was bundling its digital payment facility - WhatsApp Pay - within its messaging app for which it already has a large user base. The case alleged WhatsApp was abusing its position by forcing its payments feature on to its existing users.

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In a 41-page official order made public late on Tuesday, the Competition Commission of India (CCI) said it did not find any contravention of antitrust laws, adding the company's "actual conduct is yet to manifest in the market" as it has not fully launched the service yet.

"As stated by WhatsApp, the number of users being served under the beta version is limited to less than 1 percent of its users in India," said the order.