Communication platform Zoom believes India is one of the best jumping-off points in Asia for any tech business.
"India is one of the best jumping-off points for Asia for any tech business," said Aparna Bawa, Chief Operating Officer of Zoom, told Moneycontrol at the World Economic Forum in Davos on January 20.
Overall, 3,000 leaders from over 130 countries are expected at the 55th Annual Meeting of the WEF under the theme - Collaboration for the Intelligent Age.
She pointed to the strong adoption of Zoom's core meetings product in India, apart from the growth of Zoom phone.
Bawa said Zoom operates development centres in Bangalore and Chennai. Additionally, the company has a go-to-market team in Mumbai, and data centres in Hyderabad and Mumbai.
“The power of the people is super strong. You have a great ability for development. You also have a great customer base to tap into,” Bawa added.
Meanwhile, the company is also embedding artificial intelligence (AI) capability into its platforms and services.
“AI in the age of collaboration, in the age of the intelligence era… is squarely in our wheelhouse. We have a vast platform with multiple services and underneath all of them, we are embedding our AI capability,” Bawa said.
Bawa said that the focus is on making individuals and enterprises more efficient. The goal, she explained, is to handle tasks such as summarising meeting notes so people can focus on more productive work.
“Our features and our products have really tried to move along with our customers and their needs and provide flexibility from the way enterprises work today. And I would say in 2025, it's all about AI and it sort of matches the WEF's mission here for this annual meeting,” Bawa added.
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